Collection and Use of Personal Data
We collect personal data from you while you use our services, and most of the personal data will be collected during registration. Please note that it is mandatory for you to provide personal data (as requested by us and as specified at the time of collection). In the event that you do not provide such personal data, we may not be able to provide you with our services. Please also note that additional personal data may be required during your use of our services. The types of personal data which we may request from you include, but not limited to, the following:
(i) Your name;
(ii) Your age;
(iii) Correspondence address for receiving products, services and/or our information and promotion materials;
(iv) Contact details, including contact name, telephone number and email address; and/or
(v) Information for verification of identity.
Some of the web pages on our website may place a “cookie” on your device. Cookies are small bits of information that are automatically stored on your web browser which enable the site to be tailored to you in future visits. If you prefer, you can disable cookies on your web browser. However, you may not be able to visit all parts of our website and certain functionality of our website may not be available to you.
Purpose of Collection of Your Personal Data
If you provide any personal data to us, you are deemed to have authorized us to collect, retain and use personal information about you for the following purposes:
(I) enabling you to log in to our website by providing you with a log-in ID; processing your use of illustbuy.com and maintaining and managing your relationship with illustbuy.com;
(ii) verifying your identity;
(iii) providing you with customer service and responding to your queries, feedback or claims;
(iv) managing your account with us;
(v) establishing your ability to submit materials and contents on our website;
(vi) providing you with products, services and other rewards, or anything else under any of our programs or any other activity conducted by illustbuy.com to offer you better customer service;
(vii) verifying your eligibility to make use of illustbuy.com and to participate in our activities and/or features posted on our website;
(viii) marketing, offering and/or advertising of any goods, services and/or promotional materials or offers made to you by us or by third party suppliers and providing you with relevant marketing and promotional materials;
(In addition, other than Personal Data, any questions, comments, suggestions or information sent or posted to the site, or any part of the site, by visitors will be deemed voluntarily provided to us on anon-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose,transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and rewards and to meet customer needs.)
(ix) enabling you to sell your works through our website and facilitating your receipt of payment or payment instructions;
(x) contacting you for delivery of products, services or rewards from sellers to you;
(xi) contacting you when there is any problem with your account;
(xii) performing research or statistical analysis on how visitors browse our website, in order to improve and manage the services and design of illustbuy.com;
(xiii) making disclosures as may be required for any of the above purposes or as required by law or in respect of any feedback or claims.
Transfer of Personal Data
You further agree that Personal data collected by us will be kept confidential but we may provide such information to third parties engaged by us to assist with providing you with our services (including data entry, managing our customer database, contacting you regarding promotions, products, rewards, vouchers and redemption letters and customer service) and securely disposing of your Personal Data ("Third Party Service Providers"). These Third Party Service providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified above, or a directly related purpose, and not for their own purposes (including direct marketing).
Any personal information supplied by you will be retained by us and will be accessible by our employees.
Transfer of Your Personal Data Outside Hong Kong
When necessary we may also disclose and transfer (whether in Hong Kong or abroad) your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations for purposes specified above or a directly related purpose.
Right to Access and Correct Personal Data
Under the Ordinance, you have the right of access to personal information held by us and to
request correction of the information.
your Personal Data, you may send your request by email to email@example.com
In accordance with the Ordinance, we reserve the right to charge you a reasonable fee for
the processing of any data access or correction request.
Accuracy of Your Personal Data
We will take all practicable steps to maintain personal data at a reasonable level of accuracy. That said, we rely on you to provide us up-to-date and accurate personal data and to inform us of any errors or changes in such information.
Retention of Your Personal Data
All practicable steps will be taken to ensure that your personal data will not be kept (whether by us or by data processor engaged by us, if any) longer than necessary for the fulfillment of the purposes stated above.
Security of Your Personal Data
All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place, and accessed only by our authorized employees or authorized Third Party Service Providers.
However, you should be aware that no system is impenetrable and no information provided over the
Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the
security of any information that you transmit to us or receive from us over the Internet.
This site may contain links to other sites and pages which are operated by third parties. We have
no control over the content of the linked websites or the way in which the operators of those
websites to understand the ways in which your Personal Data may be used by those third parties.
If there is any inconsistency between the English and other language versions of this Privacy
Policy, the English version shall prevail.
Updated 1 December 2015